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Passport’s CharityGuide fully automates and simplifies the assessment, application and reporting activities associated with Medicaid and hospital charity care enrollment.

By enrolling self-pay patients in Medicaid or qualifying for internal charity care, your hospital will ensure payment certainty while clearly documenting its charitable services. CharityGuide will help your hospital to…

  • Accurately identify potential eligibility at point of service for Medicaid, Financial Assistance, and other benefit programs
  • Reduce uncompensated care cost/bad debt write offs 
  • Streamline the client intake process
  • Ensure regulatory compliance
  • Quantify and easily report on the amount of money saved by enrolling patients in Medicaid


Forms are automatically generated, documents are electronically scanned and archived and missing items are systematically checked and completed before submitting the application. Applications can be electronically submitted, if supported by your state Medicaid office.

CharityGuide - efficient, systematic documentation and submission
of Medicaid and hospital charity care applications