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Case Studies

Following are real examples of how Passport's innovative solutions and services have helped clients achieve their revenue cycle goals.

Premier Health (OH)
Generated $600,000 in annual savings and increased physician satisfaction with automated pre-authorization.

Featured Solution: OrderRite

Brazosport Regional Health System (TX)
Texas hospital tops collections goals and improves patient experience with integrated solution for payment estimates.

Featured Solutions: eCare NEXT, OrderChecker, Patient Payment Estimator

Cincinnati Children's Hospital (OH) 
In the first year, increased online bill-pay enrollments from 900 to 10,000 and increased online payments from $200,000 to more than $500,000 per month.

Featured Solutions: PatientSimple, Patient SmartStatements

Madison County Hospital (OH)
Broke records for point-of-service patient collections in 30 days.

Featured Solutions: IntelliSource, Patient Payment Estimator

Mission Hospital (CA)  
Dramatically increase point of service collections.

Featured Solutions: IntelliSource, Patient Payment Estimator, eCashiering, RQA

Mercy Health System (WI) 
Identified more than $500,000 in eligible Medicaid charges in first 3 files.

Featured Solution: BatchSource

The University of North Carolina Health Care System (NC) 
Eligibility denial rate cut by 50%.

Featured Solution: BatchSource

Lourdes Health System (NJ) 
Identified more than $850,000 in 9 months in billable fees it would have otherwise written off.

Featured Solution: BatchSource

Meridian Health (NJ) 
Identified more than $1.7 million in billable Medicaid charges.

Featured Solution: BatchSource

Arizona Kidney Disease and Hypertension Center, LLC (AZ) 
Achieved an 87% reduction in staff workload and a 20% increase in patient collections.

Featured Solution: BatchSource

AmeriPath (AZ) 
Reduced its returned invoices each month by $2.5 million and increased patient payments.

Featured Solution: BatchSource
 
Hardin Memorial Hospital (KY) 
Significant improvements in A/R days, data accuracy and up-front collections.

Featured Solutions: IntelliSource, Patient Payment Estimator

Akron General Medical Center (OH) 
Maintains a self-imposed a 3 percent or less standard percentage of error for patient data.

Featured Solutions: IntelliSource, Medical Necessity 
 
Grady Health System (GA) 
Exponentially improved its bottom line.

Featured Solutions: IntelliSource, BatchSource, OneSource

Advocate Illinois Masonic Center (IL) 
Improved patient satisfaction with patient payment estimates, increased time-of-service collections and streamlined workflows.

Featured Solutions: Patient Payment Estimator, RQA
 
Pekin Hospital (IL) 
Doubled patient payments in just 6 months.

Featured Solution: Patient Payment Estimator

West Virginia University Hospitals (WV) 
Reduce outstanding insurance claims by 80 percent and nearly doubled patient payments.

Featured Solutions: OneSource, BatchSource, EDI

Meriter Hospital, Clinics and Labs (WI) 
Improved front end accuracy by 30 percent.

Featured Solutions: OneSource, IntelliSource

Tennessee Oncology (TN) 
In one month they preserved nearly $1.8 million at risk and received $87 of value for each eligibility transaction.

Featured Solution: Eligibility Verification

Ivinson Memorial Hospital (WY) 
Decreased denials and write offs due to medical necessity failure.

Featured Solution: Medical Necessity

 

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