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Case Studies

Following are real examples of how Passport's innovative solutions and services have helped clients achieve their revenue cycle goals.

State of Franklin Healthcare Associates (TN)
State of Franklin Healthcare Associates partners with Experian Health to reduce denials and improve cash flow.

Featured Solutions: Claim Scrubber, Contract Management, Payer Alerts, Eligibility and Benefits Verification

Premier Health (OH)
Generated $600,000 in annual savings and increased physician satisfaction with automated pre-authorization.

Featured Solution: OrderRite

Brazosport Regional Health System (TX)
Texas hospital tops collections goals and improves patient experience with integrated solution for payment estimates.

Featured Solutions: eCare NEXT, OrderChecker, Patient Payment Estimator

Cincinnati Children's Hospital (OH) 
In the first year, increased online bill-pay enrollments from 900 to 10,000 and increased online payments from $200,000 to more than $500,000 per month.

Featured Solutions: PatientSimple, Patient SmartStatements

Madison County Hospital (OH)
Broke records for point-of-service patient collections in 30 days.

Featured Solutions: IntelliSource, Patient Payment Estimator

Mission Hospital (CA)  
Dramatically increase point of service collections.

Featured Solutions: IntelliSource, Patient Payment Estimator, eCashiering, RQA

Mercy Health System (WI) 
Identified more than $500,000 in eligible Medicaid charges in first 3 files.

Featured Solution: BatchSource

The University of North Carolina Health Care System (NC) 
Eligibility denial rate cut by 50%.

Featured Solution: BatchSource

Lourdes Health System (NJ) 
Identified more than $850,000 in 9 months in billable fees it would have otherwise written off.

Featured Solution: BatchSource

Meridian Health (NJ) 
Identified more than $1.7 million in billable Medicaid charges.

Featured Solution: BatchSource

Arizona Kidney Disease and Hypertension Center, LLC (AZ) 
Achieved an 87% reduction in staff workload and a 20% increase in patient collections.

Featured Solution: BatchSource

AmeriPath (AZ) 
Reduced its returned invoices each month by $2.5 million and increased patient payments.

Featured Solution: BatchSource
Hardin Memorial Hospital (KY) 
Significant improvements in A/R days, data accuracy and up-front collections.

Featured Solutions: IntelliSource, Patient Payment Estimator

Akron General Medical Center (OH) 
Maintains a self-imposed a 3 percent or less standard percentage of error for patient data.

Featured Solutions: IntelliSource, Medical Necessity 
Grady Health System (GA) 
Exponentially improved its bottom line.

Featured Solutions: IntelliSource, BatchSource, OneSource

Advocate Illinois Masonic Center (IL) 
Improved patient satisfaction with patient payment estimates, increased time-of-service collections and streamlined workflows.

Featured Solutions: Patient Payment Estimator, RQA
Pekin Hospital (IL) 
Doubled patient payments in just 6 months.

Featured Solution: Patient Payment Estimator

West Virginia University Hospitals (WV) 
Reduce outstanding insurance claims by 80 percent and nearly doubled patient payments.

Featured Solutions: OneSource, BatchSource, EDI

Meriter Hospital, Clinics and Labs (WI) 
Improved front end accuracy by 30 percent.

Featured Solutions: OneSource, IntelliSource

Tennessee Oncology (TN) 
In one month they preserved nearly $1.8 million at risk and received $87 of value for each eligibility transaction.

Featured Solution: Eligibility Verification

Ivinson Memorial Hospital (WY) 
Decreased denials and write offs due to medical necessity failure.

Featured Solution: Medical Necessity