Skip Navigation LinksHome » About Us » Corporate Overview and History

Corporate Overview and History



Passport, a part of Experian, creates solutions to enable hospitals and healthcare providers to improve business operations and achieve Payment Certainty for Every Patient®. Founded in 1996 and headquartered in Franklin, Tenn., the organization is among the nation’s fastest-growing Software-as-a-Service companies. The Passport eCare® brand of patient access and payment certainty solutions are delivered to over 2,900 U.S. hospitals and more than 10,000 other healthcare facilities in all 50 states.

In November, Passport was acquired by Experian, and will be fully integrated into the Experian Healthcare group in 2014.

In January, made sixth acquisition – Data Systems Group, Sacramento, CA.


Made fifth acquisition – STAT Scheduling Technologies, Hazlet, NJ.


Scott MacKenzie named Chief Executive Officer; Jim Lackey to remain Chairman of the Board.


Made fourth acquisition – Nebo Systems, Inc., Oakbrook Terrace, Ill. and its claims outsourcing subsidiary, Cosand Group, Springfield, Ill.

Received $232 million investment from Spectrum Equity Investors, Boston, Great Hill Partners, Boston, Primus Capital Funds, Cleveland, Goldman Sachs Specialty Lending Group, New York, and Ares Capital Corporation, Los Angeles. The transaction provided liquidity to long-term venture capital and angel investors.

Refinanced $11 million of subordinated debt to replace it with senior debt.
Processed 100 million transactions in a year for the first time.

Completed a $70 million leveraged recapitalization.
Processed more than 75 million transactions in a year for the first time.

Made third acquisition – Healthworks Alliance, Inc. in King of Prussia, Pa.

Made second acquisition – Milwaukee-based ProServices, Inc.

Took second venture capital investment from CB Health Ventures, New York.

Made first acquisition – Los Angeles-based Medicheck Services, Inc.

Angel investors were joined by a venture capital investment from Dauphin Capital, New York.

Incorporated as Passport Health Communications, Inc.

Processed first billable transaction on debut product, Passport OneSource®.

Company was founded as InterMed, LLC and operated as a bootstrap shop building Web sites for physicians, hospitals and insurance companies. Later in the year it accepted angel investor money from health care leaders in the Nashville, Tenn. area and expanded into Internet-based insurance eligibility verification.