Passport claim status identifies the status of claims within the payer’s adjudication process. Further, it identifies potential problems early in the receivables management process, thereby facilitating problem resolution and payment.

Passport regularly collects facility claim information and performs claim status inquiries based on facility-defined rules. As responses are received, they are posted against the original request and queued for post back into the facility HIS. Reporting options and work queues simplify the claim process even further.

Benefits

• Eliminates countless hours spent verifying the status of a claim on the telephone
• Rules-based to define how status inquiries are performed (frequency, per payer, per dollar amount, etc.) and when a follow-up status is required
• Available for payers offering real-time and batch statuses
• Reduces manual processes to increase staff efficiency
• Available as an integrated solution with status post back to facility HIS
• Fits into existing workflows and provides easy-to-use work queues/stations for personnel to follow up on claims

Download claim status PDF