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Archived Press Releases - November 5, 2003

  Passport Launches Internet-Based Credit Card Processing
 

FRANKLIN, Tennessee – Passport Health Communications, Inc. has launched an Internet-based credit card processing capability that is custom-built for the healthcare industry and turns any PC with internet access into a financial collection point in a hospital or clinic environment. Providers can accept all major credit cards with a single click of a mouse.

 

“I spent many years in the early stages of my career working in the patient registration setting, and I know how important it is to have an efficient means to collect patient payments – both at the point of registration and at the back-end for billing and collections,” stated Jim Lackey, President and CEO of Passport.

 

The Passport credit card tool allows transactions with or without the card present, and features a custom financial reporting tool designed for single or multiple site locations, - linking financial transaction history by patient account number, date, card type, department and user. It eliminates the expense associated with telephone line connections for the traditional “card swipe” POS devices and, because it’s internet-based, doesn’t require additional software.  Clients can expect expense savings related to equipment and operational workflow from 50% to 60%, while increasing collection opportunities to all points of service.

 

In addition to the large cost savings a facility will enjoy; one of the more significant effects of processing over the internet is the administrative reporting tools the accounting departments will now be able to utilize.  Traditionally, POS devices have created a labor intensive and cumbersome process with day-end reconciliation.  Month-end paper statements were usually the only audit trail the facility had in regards to what credit cards were processed.  With Passport’s credit card tool, the accounting department will now- be able to get real time information in an electronic format however and whenever they need it.  Because of this automation, staff can devote more of their time to patients.

 

Passport is now introducing the browser-based credit service to its large base of 650 hospital clients in 38 states.

 

About Passport Health Communications, Inc.

Passport Health Communications, Inc., based in Franklin, Tennessee, is focused on delivery of world class

technology solutions to assist health care providers in maximizing their revenue cycle performance.  Passport offers real time access to data and proprietary technology essential for accurate patient registration, billing, collections, and self- pay reimbursement. These financial and administrative tools help to reduce claim denials and improve cash flow. The company offers health care providers insurance information on more than 175 million covered lives, including  access to Medicaid and Medicare in most states. Passport has a client base of 650 hospitals and more than 1,000 physician offices in 38 states. Services are provided through a real-time browser, electronic batch, point of service terminal or integrated within the providers health information system.

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