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Archived Press Release - January 20, 2005

 

Passport Rolls Out an Internet-Based, Claims Management Tool, ClaimSource
Contact: Jeff Drake, Chief Sales Officer, 615-661-5657

 

FRANKLIN, Tennessee – Passport Health Communications, Inc., announces Internet-Based ClaimSource which standardizes the process of sending claims electronically, while creating substantial efficiencies for provider billing offices.


"We are excited to be adding this tool to the Passport group of products," Jim Lackey, Passport's CEO, said. "ClaimSource will give providers the benefit of being paid faster with minimal rejection and refiling of claims while Payers will benefit by having aggregated claims entering their systems in a consistent manner, to their specifications."

"At Passport we focus on customer service as one of our core values, and ClaimSource will receive the same high level of support to benefit our clients," said Lackey.

By interfacing claims into Passport ClaimSource, facilities can save time. The flexible system allows claim forms to be populated with a click of a button. Once inside ClaimSource, claims are sent to the payer-specific, Medicare and HIPAA edit engines. Claims with errors are corrected before they are sent to Passport's national network of payers enabling Passport ClaimSource to send "clean" claims to the payers.

"Not only will ClaimSource search out errors prior to submission that a provider might have in a claim, but we have also made finding and correcting those errors extremely efficient," Lackey said.

Passport ClaimSource also provides audit trails to track where a claim is at in the system. This makes it easier for the provider to track and balance the claims that have been interfaced from a provider's health management system. In addition, claim level and management level reporting is available, allowing the provider to track all payer transaction reports, claim status, and ERAs with a single system. ClaimSource allows the flexibility and customization for providers to manage their business to their liking.

Passport ClaimSource also offers Direct Network Access to payers. Claims are transmitted directly to the payers bypassing the Claims Management application. Reports from the payer are then available to the provider through the ClaimSource application. This includes the availability of remittance advice's and 835's from the Payer.

"By adding ClaimSource to our list of products, Passport is that much closer to creating a tool that is a single source to managing the complete Healthcare Revenue cycle," Lackey said.
 

About Passport Health Communications, Inc.

Passport Health Communications, Inc., based in Franklin, Tennessee, is focused on the delivery of innovative technology solutions to assist healthcare providers in maximizing their revenue cycle performance. Passport offers real-time access to data and proprietary technology essential for accurate patient registration, billing, collections, self- pay reimbursement, integrated solutions and claims submission. These financial and administrative tools help reduce claim denials and improve cash flow. The company offers healthcare providers insurance information on more than 175 million covered lives, including access to Medicaid and Medicare in most states. Passport has a client base of approximately 1,200 hospitals and over 1,500 large physician groups and other healthcare entities across the U.S. Services are provided through a real-time browser, electronic batch, and point-of-service terminals or are integrated within the provider's health information system.
 

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