Customer Contact Information
Our website requests contact information in order to distribute additional information about our products and services. Some of the information requested includes name, telephone number, address, and e-mail address. This information may be provided to our sales, marketing, and customer support groups and is not disclosed to third parties.

A customer list may be requested as part of a formal Request for Proposal process but is only supplied after a non-disclosure agreement is secured with the requesting provider.

Customer testimonials may be posted on our site with the permission of the customer.

Customer-specific usage and transaction information is collected for billing purposes and is provided to that customer on a monthly basis. Aggregate transaction information (without disclosure of any specific customer's information) may also be used for sales and marketing opportunities in the future.
 

Access Restrictions
Because of the private nature of data available through our website, security measures are in place to prevent unauthorized access. Claims information is provided to and for a user's own facility and providers. Security measures are in place to prevent unauthorized access to the claims of other facilities.

Cookies
A cookie is a small file stored on a website user's computer. The Passport OneSource® product website currently uses temporary or session cookies while the OneSource® product is being used. These cookies are specific to each user session and are not reused after that session terminates. The Passport OneSource® registration site uses persistent cookies in order to maintain information related to the user's registration progress. This cookie is not used in order to track activity outside the registration process.

Non-Disclosure
Information collected on individual patients to perform the services provided by Passport Health Communications is not disclosed to third parties.

Other Links
Our site contains links to other sites.
Passport Health Communications, Inc. is not responsible for the privacy practices or the content of such websites.

Security
This website has security measures in place to protect the loss, misuse, and alteration of the information under our control. An industry-standard firewall provides security services to protect and manage website access.

Choice/Opt-Out
This website gives users the following options for removing their information from our database, to not receive future communications, or to no longer receive our service.

Email customer.support@passporthealth.com
Telephone our customer support group at 1-888-661-5657
(Franklin/Nashville area 1-615-661-5657)
 
Send mail to the following postal address:
Passport Health Communications, Inc.
Attn: Customer Support
720 Cool Springs Blvd., Suite 200
Franklin, TN 37067

Correct/Update
This site gives users the following options for changing and modifying information previously provided.

Email customer.support@passporthealth.com
Telephone our customer support group at 1-888-661-5657
(Franklin/Nashville area 1-615-661-5657)

Send mail to the following postal address:
Passport Health Communications, Inc.
720 Cool Springs Blvd., Suite 200
Franklin, TN 37067

Contact Us with Questions About Our Privacy Policy
If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, contact:

Patricia Chelette
Executive Director of Government/Payer Relations
Passport Health Communications, Inc.
720 Cool Springs Blvd., Suite 200
Franklin, TN 37067

Email: privacy@passporthealth.com
Telephone: 615-661-5657
(Franklin/Nashville area 1-615-661-5657)
FAX: 615-376-3552