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Career
Opportunities - Current Openings
Accounts Receivable/Billing Clerk (Collections)
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Passport Health Communications,
Inc., a nationally recognized pioneer in developing Internet solutions for
the healthcare industry and one of the Best Employers™ to Work for in
Tennessee, is seeking an Accounts Receivable Clerk.
Job Summary:
Provides support to the Finance department while performing basic accounts
receivable and related administrative functions. This individual is
responsible for A/R collections, entering deposits, and assisting with
monthly billing. The A/R Clerk also assists with some clerical duties
including by not limited to filing and mailing.
Responsibilities:
- Processes client
inquiries and requests for documentation and research in a timely and
cooperative manner
- Enters daily cash
receipts
- Assists with data entry
and audits
- Makes collection
communication to clients with outstanding balance to secure payment
- Assists with matching
invoice support to the monthly invoices for mailing
- Enters new clients into
Accounting system
- Provides W-9 information
to our clients
- Provides backup
telephone support for the Receptionist
- Other duties as
requested
Core Competencies
- Strong collection
background a must
- Associates or
Bachelor’s Degree preferred
- 1 to 3 years of
general accounting experience
- Additional PC
skills, including Microsoft Office (i.e. Word, Excel, etc.) a must
- Superior
interpersonal communication skills, flexibility and responsiveness
- Must have high
attention to detail
- Ability to
prioritize multiple tasks, and manage time effectively
- Excellent customer
service skills
If you are looking
for a growing, values-oriented, dynamic environment where you can
make a difference let us hear from you!
**Competitive salary PLUS bonus and comprehensive benefits package**
Please send resume with salary history in confidence via:
jobs@passporthealth.com
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Clinical Data Analyst (Location: King of Prussia, PA)
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Passport Health Communications, Inc., a
nationally recognized pioneer in developing Internet solutions for the
healthcare industry and one of the Best Employers™ to Work for in Tennessee,
is seeking a Clinical Data Analyst for our King of Prussia, PA office
location.
Job Summary:
The Clinical Data Analyst is primarily responsible for the build and
maintenance of client databases and the daily operations of clinical and
insurance reimbursement based software. Additional responsibilities include
file processing, defining client data specifications and cross departmental
communication in order to meet expected time frames of deliverables.
Job Duties:
- Analyze client master files and define
written custom parse specifications for programming
- Build and maintain client databases per
client and product specifications
- Process and manage client data updates
on a routine basis
- Research and resolve escalated data and
product support issues
- Assist in testing both product and
in-house applications as required
- Other Duties as Required.
Requirements:
- Four-year degree in a healthcare
related field or equivalent education and healthcare related
experience required
- 4-5 years data analyst experience
preferred
- 2-3 years experience using
Transact-SQL preferred
- Knowledge of MS SQL Server
- Knowledge of Microsoft Office
(including Access)
- Knowledge of HIPAA transaction data
sets
- Knowledge of various beneficiary
claim files helpful
- Strong organizational, analytical
and problem solving skills
- Excellent detail orientation and
disciplined task completion
- Strong interpersonal, oral and
written communication skills
If you are looking for a growing,
values-oriented, dynamic environment where you can make a difference
let us hear from you!
**Competitive salary PLUS bonus and comprehensive benefits package**
Please send resume with salary history in confidence via:
jobs@passporthealth.com
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Data Specialist (Location - King of Prussia, PA)
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Passport Health Communications,
Inc., a nationally recognized pioneer in developing Internet solutions for
the healthcare industry and one of the Best Employers™ to Work for in
Tennessee, is seeking a Data Specialist.
The successful candidate will be responsible for identifying any potential
changes to existing medical rules through review of current and historically
available hardcopy medical policies, transmittals and bulletins. This
includes but is not limited to: revision and retirement of existing policies
and the addition of new policies.
Because the Data Specialist is responsible for the accurate representation
of medical rules and edits the candidate must have proven organization
skills with extreme attention to detail, must be driven and results oriented
and the have the ability to work with little supervision.
Other Responsibilities, but not limited to:
- Extracts information
from resources and translates information needed to form appropriate
logic for rules
- Completes reviews of
medical policies and publications and its integration into the required
database on a timely basis
- Prepares documentation
and reviews as needed with the Director
- Maintains all medical
rules editorials in the appropriate MS Access database utilizing
programmatic tools
- Responsible for timely
and accurate research of resources that update critical information on a
scheduled basis
- Assist with preparation
and distribution of compliance updates nationally via CD, e-mail or
coordination of file transfer with Technical Support.
- Review and investigation
of Technical Support issues submitted resulting in the formulation of
the response to be conveyed to the client
Relevant Experience Required:
- Knowledge of Current
Procedural Terminology (CPT) Coding
- Knowledge of
International Classification of Disease (ICD-9) Codes
- Ability to understand
and retain coding information, and transfer that information into
completed product data.
- Prior experience in
developing medical policy edits desired
- Previous Healthcare
experience desired
If you are
looking for a growing, values-oriented, dynamic environment
where you can make a difference let us hear from you!
**Competitive salary PLUS bonus and comprehensive benefits
package**
Please send resume with salary history in confidence via:
jobs@passporthealth.com
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Help Desk Technician
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Passport Health Communications,
Inc., a nationally recognized pioneer in developing Internet solutions for
the healthcare industry and one of the Best Employers™ to Work for in
Tennessee, is seeking a Help Desk Technician.
The Helpdesk Technician provides technical support for all PC Users in our
organization which consist of approximately 125 local users and 175 that
connect remotely.
The successful candidate will have the core responsibility to provide high
level customer service while responding to all support calls, emails and web
based ticket entries and record all necessary information into the tracking
system.
Other duties include (but not limited to):
- Remain familiar with the
current Passport Health organizational structure and the information
systems related activities preformed.
- Support hardware and
related software in various areas such as laptops, desktops,
peripherals, network printers, wireless networks, cabling and
projectors.
- Document and communicate
normal user activities in order to facilitate a good user support
experience as well as increase efficiency.
- Perform and coordinate
various upgrades and rollouts.
- Provide assistance to
network group in areas such as routine checks, documentation,
purchasing, licensing, and equipment management.
- Provide User Support and
border line Network Administration concerning technologies such as VPN,
Group Policies, Active Directory, DHCP, Antivirus Software, System
Updates, Unattended Installs, Systems Monitoring, and communications
troubleshooting.
- Continually learn and
improve technical skills by making use of reading materials and other
available training tools.
- Obtain and share
knowledge of all supported applications and platforms.
- Perform miscellaneous
job-related duties as assigned.
Experience Required:
- Microsoft MCP in
Windows XP certification or equivalent experience
- A+ certification or
equivalent experience
- 3 or more years of
experience supporting Microsoft systems and applications
- Demonstrated
experience with hardware including repair, replacement of parts,
diagnosis of failures
If you are looking
for a growing, values-oriented, dynamic environment where you can
make a difference let us hear from you!
**Competitive salary PLUS bonus and comprehensive benefits package**
Please send resume with salary history in confidence via:
jobs@passporthealth.com
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Manager of Quality Assurance
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Passport Health Communications,
Inc., a nationally recognized pioneer in developing Internet solutions for
the healthcare industry and one of the Best Employers™ to Work for in
Tennessee, is seeking a Manager of Quality Assurance (Product Development).
Job Summary:
This position will direct the quality assurance and testing of software
applications created by the Product Development team. The incumbent will
work with Product Development management and developers to determine how
products need to be tested in terms of customer usage and expectation.
Job Duties:
- Communicate effectively
with developers & systems operations to extract essential information to
conceptualize the big picture of the system and how its parts work
together.
- Establish collaborative
and diplomatic relationships with a variety of staff to determine and
communicate priorities.
- Leverage relationships
and communication skills to provide guidance and direction relevant to
practical recommendations for improvement of the software development
life cycle within a team environment.
- Manage various testing
projects simultaneously, which may have different testing requirements
and processes.
- Hands-on testing.
- Provide direction and
management of the efforts of other testers in the department.
- Ascertain and determine
areas of greatest risk
- Engage in efforts and
activities that focus on continual improvement of testing methodologies.
- Interpret customer’s
needs and requirements, and translate into test plans that ensure
Passport’s product meets customer expectations.
- Stay abreast of the
changing business environment, for Passport and its customers. Identify
and implement adaptable testing processes that adjust to the changing
environment and customer’s needs.
- Work with other QA staff
and the QA Director in selecting software for automated, load and stress
testing in a Microsoft environment.
- Other Duties as
Required.
Knowledge & Skills:
Education & Experience:
- At least 5 years of
quality assurance experience in a software development company
utilizing Microsoft development tools is required.
- Experience testing
in a Microsoft environment where VB.Net, ASP.Net and SQL Server are
utilized.
- At least 3 years
management experience.
- Four-year degree in
computer related field, or equivalent work experience, required.
- Working experience
with reading, writing and evaluating various coding languages.
- Other Duties as
Required.
Special Skills &
Knowledge:
- Experience with
issue tracking software such as TeamTrack.
- Experience with
commercially available testing tools such as the Mercury
products.
- Knowledge and
experience of the agile development process.
- Experience with
healthcare transactions and HIS systems.
- Knowledge of the
HIPAA transaction sets and requirements is desirable
- Experience in
White Box testing
- Experience
performing unit, regression and load testing.
- Possess
flexibility and adaptability
- Possess strong
interpersonal communications skills, including establishing
positive and collaborative working relationships
- Possess
leadership skills, including directing, guiding and motivating
staff
If you are
looking for a growing, values-oriented, dynamic environment
where you can make a difference let us hear from you!
**Competitive salary PLUS bonus and comprehensive benefits
package**
Please send resume with salary history in confidence via:
jobs@passporthealth.com
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Network Engineer (Location - Oakbrook, IL)
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Passport Health Communications,
Inc., a nationally recognized pioneer in developing Internet solutions for
the healthcare industry and one of the Best Employers™ to Work for in
Tennessee, is seeking a Network Engineer in our Oakbrook Terrace, IL office.
Job Summary:
Information Systems Network Engineer is responsible for overall
administration of network and server infrastructure for a 24 x 7 continuous
availability environment.
Responsibilities:
- Remains familiar with
the current Passport Health organizational structure and the information
systems related activities preformed.
- Perform all aspects of
Network Administration, Technologies Include:
- Install, configure, support and maintain network devices
- Active Directory, WINS, DNS and DHCP
- Exchange, IIS and SQL
- Routing, Switching, Firewalls and VPN connections
- SAN, MS Clustering and other High Availability Solutions
- System Backup Technologies
- Various Desktop Management Technologies
- Network Monitoring and Management Applications
- Manage Projects from
start to finish such as various upgrades and rollouts.
- Ability to communicate
technical networking information to non technical users and customers.
- Documentation of
administrative duties, security standards, and network policies.
- Provide assistance to
helpdesk and customer service technicians.
- Obtain and share
knowledge of all supported applications and platforms.
- Occasional travel to
remote offices to meet various project objectives.
- Continually learn and
improve technical skills by making use of reading materials and other
available training tools.
- Be available during
non-business hours to address production issues and perform maintenance.
- Performs miscellaneous
job-related duties as assigned.
Experience Required:
- Microsoft MCSE or
equivalent experience
- CCNA or equivalent
experience preferred
- 3 to 5 years Network
Administration experience
- 2 to 3 years experience
with routers, switches and firewalls preferred
- Bachelors degree in
information technology discipline preferred
If you are looking for a
growing, values-oriented, dynamic environment where you can make a
difference let us hear from you!
**Competitive salary PLUS bonus and comprehensive benefits package**
Please send resume with salary history in confidence via:
jobs@passporthealth.com
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Production Control Analyst (2nd Shift)
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Passport Health Communications,
Inc., a nationally recognized pioneer in developing Internet solutions for
the healthcare industry and one of the Best Employers™ to Work for in
Tennessee, is seeking a Production Control Analyst.
The qualified candidate will work closely with the data providers, software
development, customer support, and business analysts to maintain 24 X 7
production systems and processes.
The successful candidate will be a flexible, analytical person responsible
for the following:
- Act as primary technical
contract during shift for payer connectivity, system monitoring, triage
and coordination of systems issues, file transmission, and routine
automated processes
- Perform daily and other
routine checklists including file transmission, report generation,
connectivity checks, file manipulation, and job validation.
- Diagnose and resolve
data provider issues as needed. Track open issues and report to customer
support, development, and/or clients until resolution is obtained
- Create and maintain
documentation about data provider connectivity, scripts, schedules, and
contact information
- Generate and distribute
routine reports
- Maintain processes,
scripts, encryption keys, and other key information uses in file
transmission processes. Work with development to modify and/or create
new scripts and processes as needed
- Handle deployment
functions (“the build”).
Required Skills:
- Experience in computer
operations
- Strong attention to
detail and routine tasks and checklists is essential
- General knowledge of
TCP/IP networks and experience troubleshooting connectivity issues
- Experience with FTP and
secure FTP
- Expertise in creating
and running batch files and basic SQL scripts
- General knowledge of
health care eligibility and claims data is a plus
Excellent verbal and written
communications skills
This is a SECOND SHIFT position but schedule flexibility is a plus.
If you are
looking for a growing, values-oriented, dynamic environment
where you can make a difference let us hear from you!
Please send resume with salary history in confidence via:
jobs@passporthealth.com
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Senior Software Developer
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Passport Health Communications,
Inc., a nationally recognized pioneer in developing Internet solutions for
the healthcare industry and one of the Best Employers™ to Work for in
Tennessee, is seeking a Senior Software Developer.
We are seeking an
intermediate-level developer to focus on development of back-end processing
applications and services and/or front-end user-interface design throughout
full software development life cycle.
The successful candidate will be responsible for design, analysis and
implementation of all areas/phases of product development in a Microsoft
environment; including but not limited to research, design, development,
testing, and support of Passport’s software products.
Requirements:
- 5-7 years software
development experience
- Bachelor’s degree in
Computer Science, Math or other related subject
- Experience in .NET
software development using VB.NET/C# and Microsoft SQL Server & T-SQL
- Experience in web
development using HTML, JavaScript, XML, IIS, ASP.NET
- Full SDLC experience
- Knowledge of healthcare
standard formats including X12 transactions and HL7 messages
- Working experience in
the financial and administrative areas of the healthcare industry
strongly preferred
- Knowledge and experience
in working with agile development methodology preferred
- Effective communication
and teamwork skills
If you are
looking for a growing, values-oriented, dynamic environment
where you can make a difference let us hear from you!
**Competitive salary PLUS bonus and comprehensive benefits
package**
Please send resume with salary history in confidence via:
jobs@passporthealth.com
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Software Quality Analyst
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Passport Health Communications,
Inc., a nationally recognized pioneer in developing Internet solutions for
the healthcare industry and one of the Best Employers™ to Work for in
Tennessee, is seeking a Software Quality Analyst.
Job Summary:
Tests software and performs analysis to ensure that software products meet
design specifications. Develops and applies customized test procedures for
the organization's products. Communicates with product developers and
technical support specialists on product issues.
Job Duties:
- Communicate effectively
with developers & systems operations to extract essential information to
conceptualize the big picture of the system and how its parts work
together.
- Establish collaborative
and diplomatic relationships with a variety of staff to determine and
communicate priorities.
- Interpret customer’s
needs and requirements, and translate into test plans that ensure
Passport’s product meets customer expectations.
- Stay abreast of the
changing business environment, for Passport and its customers. Identify
and implement adaptable testing processes that adjust to the changing
environment and customer’s needs.
- Utilize a wide array of
testing techniques to develop testing plans that provide valuable
information about the quality of the software being evaluated.
- Communicate testing
results through the utilization of issue tracking applications.
- Maintain test
specifications, test cases, test scripts and test data based on business
requirements.
- Other Duties as
Required.
Requirements:
- Experience working with
commercially available testing tools and issue tracking applications.
- Knowledge and experience
of the agile development process.
- Experience with
healthcare transactions and HIS systems.
- Knowledge of the HIPAA
transaction sets and requirements is desirable
- Experience in White Box
testing
- Experience performing
unit, regression and load testing.
- Possess flexibility and
adaptability
- Possess strong
interpersonal communications skills, including establishing positive and
collaborative working relationships
If you are
looking for a growing, values-oriented, dynamic environment
where you can make a difference let us hear from you!
**Competitive salary PLUS bonus and comprehensive benefits
package**
Please send resume with salary history in confidence via:
jobs@passporthealth.com
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Software Developer, Scripting Applications
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Passport Health Communications,
Inc., a nationally recognized pioneer in developing Internet solutions for
the healthcare industry and one of the Best Employers™ to Work for in
Tennessee, is seeking a Software Developer, Scripting Applications.
The scripting applications development group will be responsible for
providing additional information to our existing Eligibility, Claim Status
and Referrals content. This additional content is made available through
payer web sites that will need to have applications built to screen scrape
these pages.
This position will build and maintain scripting applications that meet
Passport standards and fit into the established infrastructure. Close work
with the payer development team to integrate this data into the already
existing payer responses will be needed. Responsibilities will include the
daily support and maintenance of scripts.
Requirements
- Ability to monitor and
support production scripting applications.
- Previous experience with
Healthcare transactions and data.
- Good written and verbal
communications are required.
- Four year degree in
Computer Science or equivalent work experience required.
- Coding experience in
Microsoft environment, 2-5 years with the below:
- VB 6.0
- VB.Net
- ASP
- ASP.Net
- JavaScript, HTML
- SQL Server
If you are looking for a
growing, values-oriented, dynamic environment where you can make a
difference let us hear from you!
**Competitive salary PLUS bonus and comprehensive benefits package**
Please send resume with salary history in confidence via:
jobs@passporthealth.com
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Company
Overview
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